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Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace require RPL Kits with comprehensive benchmarking
construct and test jigs MSFFDM4012 Produce computer-aided line and component production drawings MSFFDM4002 Collect and interpret information to support production processes MSFFM3029 Select timbers for furniture production MSFFDM4018 Research and organise product inspection and testing MSFGN4001 Research and meet ethical and compliance requirements MSFFDM4001 Assemble custom furniture BSBCRT412 Articulate
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
operate and maintain multi-head planing and moulding machines MSFFM3017 Set up
assemble and dismantle utilities industry components UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0042 Solve problems in ELV single path circuits UEECS0003 Assemble
Vocational Placement Kit-RIICWD533E Prepare detailed design of civil concrete structures Training and Assessment Strategy Core units AURAAA001 Work inA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
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