Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
emotional and physical wellbeing CHCPWK001 Apply peer work practices in the mental health sector CHCPWK002 Contribute to the continuous improvement of mental health services CHCPWK003 Apply lived experience in mental health peer work HLTWHS001 Participate in workplace health and safety Elective units CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCCCS019 Recognise and respond to crisis situations If you require RPL Kits with comprehensive benchmarking
weeds and diseases AHCCHM304 Transport and store chemicals * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CUAAHL504 Deliver and monitor arts and health programs CUAAHL401 Work effectively in arts and health * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTOPN508 Perform acceptance and commissioning tests on optical networks ICTBWN308 Work safely on live optical fibre installations ICTOPN404 Test optical communications systems and components ICTOPN511 Test performance of specialised optical devices If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-RIICWD504E Prepare detailed design of environmental controls UEE Core units FNSCRD401 Assess creditA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.