Learning and Assessment Kit-CHCCSS001 Work effectively in community safety services AUR grief and trauma CHCDIS010 Provide

grief and trauma CHCDIS010 Provide person-centred services to people with disability with complex needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Don’t forget about our QUALITY ASSURANCE GUARANTEE

Core units BSBAUD503 Lead a quality audit BSBAUD504 Report on a quality audit FBPAUD4001 Assess compliance with food safety programs FBPAUD4002 Communicate and negotiate to conduct food safety audits FBPAUD4003 Conduct food safety audits FBPAUD4004 Identify

implementation and monitoring of individual leisure and health programs CHCLAH004 Participate in planning leisure and health programs for clients with complex needs CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming CHCLAH006 Coordinate planning

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CHCCSS001 Work effectively in community safety services AUR grief and trauma CHCDIS010 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to